Apple's Anti-Reflective Coating Repair Program Withal in Effect for Some MacBooks With New Mail service-In Policy

In an internal memo obtained by MacRumors, Apple recently informed its network of Apple Authorized Service Providers that mail-in repair is now required for Mac notebooks with anti-reflective blanket issues in the United States.

mac anti reflective coating issue
The new policy went into effect January four, 2021 and means that customers who have an eligible 12-inch MacBook or MacBook Pro exhibiting this issue to an Apple Authorized Service Provider will have their notebook mailed to a centralized Apple tree depot for the repair to exist completed, likely resulting in longer waiting times in virtually cases. It is unclear if the policy applies to any countries outside of the U.s.a. at this fourth dimension.

Apple launched an internal "quality program" in Oct 2015 after some 12-inch MacBook and MacBook Pro users experienced issues with the anti-reflective blanket wearing off or delaminating on Retina displays. Apple has never publicly announced the repair programme on its website, opting instead to handle the matter internally.

Apple continues to authorize gratis display repairs for eligible Mac notebooks for up to four years after the original buy engagement. At this point, it is probable that merely select 2016 and 2017 models of the 12-inch MacBook and MacBook Pro still autumn within that four-year window, depending on the purchase date. 2018 or newer models of the MacBook Pro and all MacBook Air models have never qualified for the programme.

To initiate a Mac repair, visit the Go Support folio on Apple's website. Apple tree has previously said that customers who already paid for a repair related to this issue may be eligible for a refund, which can be initiated past contacting Apple tree'due south support.

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